No returned goods will be accepted without prior authorization. All returned goods will be subject to a 15% restocking fee ( defective magazines exempt from fee). A return claim must be made within 3 days from date purchase is received and have a prior R.A.#. Shipping charges are non-refundable.
Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Any outbound shipping charges paid will not be refunded if the order is returned.
Return Shipping: You are responsible for all shipping costs associated with getting your order back to our Miami warehouse unless there was an error on our part.
RMA #: All returns need a RA (Return Authorization) number provided by us.
Return Shipping Options: For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment as we are not responsible for lost return shipments.
Returned/Unclaimed Orders: Any Refused, Undelivered, or Abandoned package will be subject to a 20% Service Fee.